These terms and conditions are intended to protect both the integrity and liability of AHEADworX Hosting and The Applicant. The Applicant agrees that the service is provided as per the published data and that AHEADworX Hosting assumes no responsibility for the timing, deletion, delivery or failure to store any customer communications or personalisation settings over and above those permitted under these terms and condition or agreed in writing at the time of contract.

Disk Space
Hosting accounts with AHEADworX Hosting include a specific disc space allocation, to increase your disk space you will need to upgrade to the next hosting package. Disk space can only be used for hosting of websites and email. Only one backup copy of each website is allowed, AHEADworX Hosting retains the right to remove additional backup copies without notice. We strongly advise that additional backup copies are copied to a separate storage device such as a pc or external storage device.

Upgrades and Updates
AHEADworX Hosting is committed to using up to date software releases in all systems and equipment to ensure the highest level of functionality, stability and security. It is the responsibility of the Applicant to use the latest scripts and software too. From time to time system upgrades and updates will be required and whilst every effort will be taken to inform the Applicant of such changes in advance certain critical upgrades or updates may have to be implemented without notice.

Backup
Aheadworx Hosting offers additional hosting backup products such as CDP (Continuous Data Protection) and Automatic Website Backup (shared hosting only) software. Such products will on a scheduled basis take backups of your website data, such backups on their own are no guarantee of a successful restore, a successful restore is still dependent upon a number of factors and so we can’t guarantee the availability, usability or integrity of either the backup or restore. If a client fails to pay renewal fees such backup data will be lost.

Acceptance and Payment
1. Acceptance and payment of the annual hosting fee constitutes a contract for 12 months.
2. Acceptance and payment of a hosting service. If payment has been made for 12 months then the contract is 12 months, notice of cancelation must be given 3 months before the contract period ends.
3. Applicants will be invoiced by email and payment will be over banktransfer at the time of ordering the hosting services.
4. AHEADworX Hosting reserves the right to refuse the provision of hosting services without giving reasons.

Renewal
1. Payment for the annual renewal of the hosting services is necessary before the renewal date in order for the hosting services to continue uninterrupted. The Applicant will be invoiced by email 30 days before the hosting services are due to expire.
2. Payment of the hosting renewal fee constitutes an additional contract period of 12 months for annual payments.
3. The Terms and Conditions in force at the time of renewal will then apply.
4. Failure to pay the annual  renewal fee before the expiry date will result in the service being suspended on the expiry date. Any outstanding fees will become immediately due.
5. Hosted data such as website files are automatically wiped 30 days after non-renewal.
6. AHEADworX Hosting is allowed to suspend and later terminate the main account and all additional accounts of a client in case of late payment.

Additional Charges
1. AHEADworX Hosting will provide to the Applicant one free website transfer (including one database) from the current host to AHEADworX Hosting when purchasing shared hosting, so long as the website is found to have reasonable resource usage and a standard configuration. AHEADworX Hosting reserves the right to apply additional charges where excessive work is involved. Thereafter any additional work or tasks related to additional website moves will be charged for at our standard hourly rate.
2. Any email setup will be charged at our standard hourly rate.
3. Clients will be provided one website restore free of charge. Additional website restores will be charged at our standard restore rate.
4. DNS changes will be made free of charge provided the Clients domain name is registered with AHEADworX Hosting or has been transferred to AHEADworX Hosting.
5. It is the Clients responsibility to maintain and keep all software that has been installed on the website (e.g. Joomla, Magento etc) updated. Any work or tasks related to updating Clients website software will be charged for at our standard hourly rate.
6. Hosting fees do not include additional work and tasks related to identifying and fixing hacked websites. Such tasks will be charged for at our standard hourly rate.
7. If AHEADworX Hosting identifies phishing, spamming or hacking out of hours and such a website requires attention in order to protect the integrity of the website or the AHEADworX Hosting network then the Client agrees to AHEADworX Hosting carrying out such work or tasks and charging the Client at the standard hourly rate.
Unlawful or Prohibited Usage
1. The Applicant will not use the AHEADworX Hosting services for any purpose that is unlawful or prohibited by these terms and conditions.
2. The Applicant may not attempt to gain unauthorized access to any AHEADworX Hosting service, other accounts, computer systems or networks connected to any AHEADworX Hosting services through hacking, password mining or any other means.
3. The Applicant may not obtain, or attempt to obtain, any materials or information through any means not intentionally made available through the AHEADworX Hosting services.
4. AHEADworX Hosting reserves the right at all times to disclose any information as AHEADworX Hosting deems necessary to satisfy any applicable law, regulation, legal process or court order, or to edit, refuse to post or to remove any information or materials, in whole or in part, at AHEADworX Hosting's' sole discretion.
Third Party
Any dealings with third parties (including advertisers) included within the AHEADworX Hosting services or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between The Applicant and the advertiser or other third party. AHEADworX Hosting shall not be responsible or liable for any part of any such dealings or promotions.

The Applicant's Responsibilities
The Applicant is solely responsible for the content of The Applicant's text whether on the website or on email.

The Applicant
1. Must agree to provide true, accurate, current and complete information on the registration form.
2. Must agree to maintain and promptly inform us to update the Registration Data to keep it true, accurate, current and complete. If The Applicant provides any information that is untrue, inaccurate, not current or incomplete (or AHEADworX Hosting has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete) AHEADworX Hosting has the right to suspend or terminate The Applicant's account and refuse any and all current or future use of the service (or any portion thereof).
3. Must not use the AHEADworX Hosting services in connection with surveys, contests, pyramid schemes, chain letters, junk e-mail, spamming or any duplicative or unsolicited messages whether commercial or otherwise.
4. Is responsible for maintaining the confidentiality of any password and account data.
5. Is fully responsible for all activities that occur under The Applicant's password or account. The Applicant agrees to notify AHEADworX Hosting immediately if there is any unauthorised use of The Applicant's password or account or any other breach of security.
6. Must ensure that The Applicant account is logged-out properly at the end of each session. Note: AHEADworX Hosting cannot and will not be liable for any loss or damage arising from The Applicant's failure to comply with these requirements
7. Who is in violation of system or network security is subject to criminal and civil liability, as well as immediate account termination. This might include, but not be limited to the following:
a. Unauthorised access, use, probe, or scan of a systems security or authentication measures, data or traffic.
b. Interference with service to any user, host or network including, without limitation.
c. E-mail bombing, flooding (deliberate attempts to overload a system) and broadcast attacks.
d. Forging of any TCP/IP packet header or any part of the header information in an e-mail or newsgroup posting.
8. Agrees not to use his account to publish any information, software or other content which violates or infringes upon the rights of any other or which knowingly contravenes the laws of any jurisdiction in which such content is generally accessible.
9. Acknowledges that AHEADworX Hosting does NOT permit sites that provide any content, points of distribution, or 'links' to other sites that:
a. Infringe on any third party's intellectual property or proprietary rights, or rights of publicity or privacy;
b. Violate any law, statute, ordinance or regulation under International Law;
c. Are defamatory, trade libellous, threatening, unlawfully harassing, abusive, pornographic or obscene;
d. Contain viruses, Trojan horses, worms, time bombs, cancel bots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another;
e. Contain Pirated or Hacking / Phreaking Software (Warez)- Any software that is copyrighted and not freely available for distribution without cost. ROMs, ROM Emulators and Mpeg Layer 3 files (MP3) all fall under this jurisdiction;
f. Has Adult Sites (content). Meaning: Any erotic or pornographic material, links to Adult sites, or advertisements for Adult sites.
10. Agrees that AHEADworX Hosting alone have the right to determine whether any of the messages The Applicant sends are spam. Spamming generally includes, but is not limited to:
a. The bulk sending of unsolicited messages;
b. The sending of unsolicited e-mails which provoke complaints from recipients
c. The sending of junk mail. The use of distribution lists that include people who have not given specific.

Version 1.09 – Date 1st of March 2019.

1 - ABOUT THE AGREEMENT

(1) The provision of the website and any services or sale of products we provide will be reliant on information provided by you, so you are responsible for ensuring that any information you provide is accurate, correct and up-to-date and in accordance the User Agreement Terms and Conditions at www.aheadworx.com. Please read this policy in conjunction with that document. We are committed to maintaining privacy and we always use our best endeavours to keep your information secure, but refer you to your obligations of keeping username and password secure as detailed within the User Agreement.

2 - CONSENT

(1) By using the website and any services, you are specifically providing your consent to our use of the information you provide (such as when you register) in accordance with this Policy.
(2) If you object, then please do NOT register with us nor use the website or our services.
(3) In addition, on occasions we may collect additional personal information from surveys on the website, which you will not be obliged to fill in or return to us.
(4) When you give us information about another individual or organisation, it is on the basis that they have agreed to this and that you have the right to provide such information and use it in this way.

3 - PERSONAL INFORMATION

(1) Unless you have entered into a separate agreement with us, then any personal information we hold will be used, for example, to identify you, provide services, run the website and our business efficiently or, for analysing and marketing purposes. Unless we have agreed otherwise, personal information will only be used by us and our subsidiary or parent companies and selected third parties, including those who perform services for us/on our behalf.
(2) USERS (who are not Advertisers) - You will be sent updates and information communications (for example about new services or offers) and we may also send you a newsletter if you opt in to receive one. You can opt in or out of receiving information
(3) ADVERTISERS -
(a) Agree to full use and disclosure of the information that they provide to us when ordering a service from us (with the exception of their account information) on this website and on any website which we operate and/or own.
(b) Will receive our newsletter and updates on our website and services unless you specifically opt out

4 - NON-PERSONAL INFORMATION

(1) When you use the website, some information is also automatically logged and stored. However, this information does not identify you (or, as applicable, your business) personally. We use this aggregate information to analyse behaviour relating to our website generally. We may also share aggregate information with selected third parties, but we do not disclose your personal information.
(2) We use your IP address to help to identify you and to gather broad demographic information, help to diagnose problems with our server, and to administer the website and for security reasons, such as fraud detection.
(3) Cookies
(a) As with most other websites, we do use cookies which are files that web browsers place on a computer's hard drive which help us to identify whether you have visited the website previously, so that we can make the experience as meaningful to you personally as is possible and to improve the website. They are not used to read data from your hard drive, and cannot retrieve information from any other cookies created by other websites
(b) Standing alone, cookies do not identify you personally. They merely recognise your browser. Unless you choose to identify yourself, for example by registering with us or purchasing from us, then you remain anonymous to us. Cookies come in two types: session-based and persistent:
(i) Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer
(ii) Persistent cookies remain on your computer after you have closed your browser or turned off your computer. They include such information as a unique identifier for your browser. We use persistent cookies that only we can read and use, to identify the fact that you are a website user or prior website user (whatever the case may be) and to track your use. We are especially careful about the security and confidentiality of the information stored in persistent cookies. These cookies expire after six months.
(c) Some cookies are essential for parts of the website to operate and have already been set. You can delete and block all cookies from our website but that means that some parts of the website will not work. Users who disable their web browser's ability to accept cookies will be able to browse our website, but will not be able to successfully and completely use our websites and services.
(d) You can delete any cookies on your computer by referring to the instructions for your file management software to locate the file or directory that stores cookies and delete it.

5 - ASSOCIATES

(1) If you visit our website by ""clicking-through"" from a website operated by one of our associates, or you have registered with that associate, then certain information about you that you have provided to that associate may be transmitted to us. You should review the Privacy Policy of the website from which you reached our website in order to determine what information was collected and how you agreed that the associate could use that information. We may or may not retain that information; if we do, then we will only use it in accordance with our Privacy Policy, regardless of the policy of the associate website from which you came to us.
(2) If you reach our website through one of our associates (whether or not you have registered with them), and you choose to register with us, we may be required to give the associate some or all of your registration information. We will only do so in accordance with this Policy, but we cannot control how the associate uses the information. If you have questions about our associate's Privacy Policy, you should review their Policy before providing information to us. You can ensure that the personal information you provide to us is not shared with associates (except in accordance with this Policy), by visiting us directly instead of clicking-through from one of our associates.

6 - CHANGING AND VIEWING INFORMATION

(1) You can change any information you provide to us by contacting us.
(2) You are entitled to ask for a copy of your information (for which we may charge a small fee) please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.. However, we will only send this information to the current e-mail address which we hold for you, unless you send us your full postal address and request that we send the information to you at your postal address (and we are able to verify the validity of this address).

7 - QUERIES

(1) If you have any queries about this Privacy Policy or your information, please contact us.
(2) We aim to respond to any queries within 7 working days.

General:

Cookies, Web Beacons, and How We Use Them

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the AHEADworX website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

COOKIES

"Cookies" used by this website are small text files stored on the computer. In accordance with Article 22 of Law 34/2012 of Information Society Services, these are solely for the purpose of managing user authentication, providing the requested services and transmitting information over the network.

The user has the possibility to prevent the installation of "cookies" on his hard disk. The browser must be configured so that it is notified before saving the cookies on the hard disk or removed the already stored. The user can set on his browser which cookies are allowed and which not. In addition, the user can allow the so-called session cookies, which are automatically deleted after the session ends. It is also possible to remove the cookies manually at any time.

Please note that refusing cookies on our website can prevent or severely restrict access to our services.

Social networks. If you follow us on the social networks Twitter or Facebook, you give your express consent to the treatment of your personal information, in accordance with the Privacy Policy. In addition, you expressly agree to the access of AHEADworX to the contents of your friend list, as well as messages. about a AHEADworX product on your whiteboard.

According to REGULATION D (EU) 2016/679 OF THE EUROPEAN PARLIAMENT, we hereby inform you that the personal data of followers of AHEADworX will be included on Twitter or Facebook in a file owned by AHEADworX. We will then send you information about our products, advertising and marketing communications via e-mail or another similar communication channel. Of course, the user will also be informed via Twitter and Facebook about the latest news from AHEADworX.

Your request to connect requires your consent for the mentioned data processing.

Publishing comments and social media content is public information. Therefore, caution is required when providing personal information. AHEADworX is not liable for the published content on the pages of the users. However, users whose data are published or commented on may request the removal from AHEADworX.

You can always exercise the rights of access, rectification, removal and revocation. As well as requesting the restriction of data handling, revoke the data treatment or exercise the right of data transmission. You must address this in writing with an official ID to AHEADworX. If you are dissatisfied with the data treatment, you also have the right to lodge a complaint with the Dominican Data Protection Agency.

Please refer to the instructions and manuals of your browser if you would like to know more about the handling of cookies.

We own and operate our Web Servers.
Our in-house servers are configured perfectly to run your website. By using AHEADworX as your Web Host you are guaranteed high quality performance and unmatched service. Since we run our own servers, you can have any feature or function. Full backups on our Cloud Servers too!

Real-Time Backups.
Our server rack is configured for redundant data backup and uninterrupted power loss. Your site is always duplicated onto a backup drive in real time, so restore is easy if needed. Hosting your site with AHEADworX allowes you to utilize our equipment to provide the best and fastest website for you.

Super Fast Internet Speeds.
We have a 1TB Dual Fiber Optic internet connection, which is ridiculously fast. By comparison, your home internet is probably 50MB, and most large web hosting companies are no more than 1GB. What this means for you is, the server will display your website faster than almost any other web host.

All new website clients are eligible to receive Free Web Hosting for the first 3 month. Please Contact Us for more information.

Please see our FAQ Page for some common questions and answers.

**Please Note: We only provide web hosting for website clients. We Do Not offer hosting packages to the public.

CMS System
Editor
Pagebuilder
Smartslider
Admin Tools
Backup Tool
Widgetkit
Small SEO Extension

CMS System
Editor
Pagebuilder
Smartslider
Admin Tools
Backup Tool
Widgetkit
Small SEO Extension
Webshop Standard
Invoice Standard

Hosting for Package 1
AW hosting Normal* - Price 249,- US$ per year.
*(Including mainsystem updates)
AW hosting Extended* - Price 359,- US$ per year.
*(Including mainsystem and extension updates)

Hosting for Package 2
AW hosting Normal* - Price 329,- US$ per year.
*(Including mainsystem updates)
AW hosting Extended* - Price 469,- US$ per year.
*(Including mainsystem and extension updates)

CMS System
Extended Editor
Pagebuilder
Smartslider PRO
Admin Tools
Backup Tool
Widgetkit
Extended SEO Extension
Sitemap Pro
Flipbook
PWA (Progressive Web Application)
Page Optimizer
Anticopy

CMS System
Extended Editor
Pagebuilder
Smartslider PRO
Admin Tools
Backup Tool
Widgetkit
Extended SEO Extension
Sitemap Pro
Flipbook
Webshop Extended
Custom Avanced Fields
Invoice Advanced
PWA (Progressive Web Application)
Page Optimizer
Anticopy

Hosting for Package 3
AW hosting Normal* - Price 369,- US$ per year.
*(Including mainsystem updates)
AW hosting Extended* - Price 519,- US$ per year.
*(Including mainsystem and extension updates)

Hosting for Package 4
AW hosting Normal* - Price 499,- US$ per year.
*(Including mainsystem updates)
AW hosting Extended* - Price 949,- US$ per year.
*(Including mainsystem and extension updates)

To get a quote om Magento 2 from AHEADworX, please contact us
List all information, features, and specifics that will help us deliver an accurate quote.
Typical reply time is 24 hours for quotes, 9am-5pm EST.

Hosting for Magento 2
AW hosting Normal* - Price From 1599,- US$ per year.
*(Including mainsystem updates)
AW hosting Extended* - Price From 2999,- US$ per year.
*(Including mainsystem and extension updates)

Price per. commenced hour (Normal sites) 110,- US$ 
Price per. commenced hour (Magento 2) 195,- US$